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The ScrumStart Virtual
Captive (VC) Model

Achieving your Business-Technology Outcomes via our unique model of Value-Driven Transformation:

The ScrumStart Virtual Captive(VC)

A highly innovative, cost efficient, transparent One Team model for global, agile technology teams that brings out the best (while eliminating the drawbacks) of the two main existing models, namely:

Traditional Outsourcing: Technology needs addressed partially by Offshore Third-Party Software Services providers.

Captive Centres: Company-owned offshore Captives((also known as Global In-house Centres(GICs)/Global Capability Centres(GCCs)) painstakingly built to address technology requirements in a more holistic and integrated manner.

Our USP vs. these models
Your own, extended operational arm:

The ScrumStart Virtual Captive Delivery Centre operates as your own, extended operational arm & offers the dedicated resource pool, best practices & operational transparency and control provided by a GIC/Captive Unit. However, it does not demand the need of any investment of capital expenditure and frees the parent company from all set-up and daily management hassles.

A Transparent, Cost-plus based pricing with speedy ROI:

ScrumStart’s Virtual Captives have been proven to deliver ROI within a short span of 1 year as compared to GICs that take between 3 to 5 years.

Short learning curves with improving efficiencies:

As compared to GICs, ScrumStart also ensures shorter learning curves and early detection and elimination of Process inefficiencies combined with consistently decreasing operational costs.

Cost Advantage:

The VC model complements this with cost benefits proven to be 25% higher than an offshore third-party software services provider/traditional outsourcing vendor without the high volatility, uncertainty and lack of control & transparency that accompanies the third-party model. Unlike a traditional vendor it also ensures high cultural alignment to the parent organization.


  • Optimal balance of control and coordination between client & service provider.
  • Greater degree of flexibility, asset sharing and transparency.
  • Cost efficient business structure.

Our turnkey model covers the entire process of GCC/GIC/Captive setup and 24*7 daily operations – with Zero CapEx investment & based on a transparent, cost plus pricing model. At the same time, it eliminates the inconsistencies, operational opacity & uncertainty that come with a traditional 3rd Party Service Provider.

Our USP vs. these models

The ScrumStart Virtual Captive Delivery Centre operates as your own, extended operational arm & offers the dedicated resource pool, best practices & operational transparency and control provided by a GIC/Captive Unit. However, it does not demand the need of any investment of capital expenditure and frees the parent company from all set-up and daily management hassles.

ScrumStart’s Virtual Captives have been proven to deliver ROI within a short span of 1 year as compared to GICs that take between 3 to 5 years.

As compared to GICs, ScrumStart also ensures shorter learning curves and early detection and elimination of Process inefficiencies combined with consistently decreasing operational costs.

The VC model complements this with cost benefits proven to be 25% higher than an offshore third-party software services provider/traditional outsourcing vendor without the high volatility, uncertainty and lack of control & transparency that accompanies the third-party model. Unlike a traditional vendor it also ensures high cultural alignment to the parent organization.


  • Optimal balance of control and coordination between client & service provider.
  • Greater degree of flexibility, asset sharing and transparency.
  • Cost efficient business structure.

Our turnkey model covers the entire process of GCC/GIC/Captive setup and 24*7 daily operations – with Zero CapEx investment & based on a transparent, cost plus pricing model. At the same time, it eliminates the inconsistencies, operational opacity & uncertainty that come with a traditional 3rd Party Service Provider.

Research Driven Model

Survey Audience: CXOs and Senior Executives from companies across the globe that outsourced via both the Captive and Third-Party vendor models.

Survey Findings:
Cost Advantage:

The most compelling factor for Outsourcing/ Offshoring via either model, was Cost Savings. All other parameters revolved peripherally around the same. Setting up a Captive centre/GIC involved a huge upfront cost investment, a path which once committed to is irreversible.

Set-Up Challenges:

Process of location identification, evaluation, set up and daily 24*7 management in a hitherto unknown location was complex and daunting.

Focus on core business needs:

Companies wanted to be able to focus on their core business strategy while utilizing the cost arbitrage advantages of an offshore location for technology innovation & operations.

Partners, not Vendors:

CXO’s look for partners who would go beyond just operating as a vendor/expensive consultancy and actually work with them, hands-on, 24*7 as operational and strategic partners.

Findings basis, ScrumStart identified a pressing, unaddressed need area then embarked on the process of addressing this niche’ by developing this unique and innovative model.

Driving partner growth strengthened by
Research & Development:
ScrumStart R & D centers for Continuous exponential improvements across Process and Delivery:
 

ScrumStart’s own dedicated R&D Labs in Finland (Helsinki) and India (Surat & Pune).

  • Process Automation & Optimization options at scale
  • Increased speed to delivery with time
  • Continuous quality improvement and cost reduction
  • Digital enablement to improve processes
 
Pioneering & driving partner growth:
 

ScrumStart has pioneered and driven the emergence of this unique model of disruptive outsourcing that has demonstrated empirically proven success working synergistically with its’ many satisfied Fortune 1000 clients- as well as rapidly emerging small & medium size companies around the globe.

Speak with one of our senior executives at
+1 708 6757 660 or email us at letstalk@ScrumStart.net

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